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HP products tested with Windows 10 | HP® Customer Support.http://replace.me
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http://replace.me – HP Notebook PCs – Installing Windows 10 | HP® Customer Support
Hi where can i download the original HP image for my laptop to reinstall it, it’s windows crashed. Go to Solution. HP does not supply images for download. I know other vendors do. You have to order a set but since your machine previously ran Windows 10, you can do a clean install W10 for free by using the media creation tool at the link below. During the installation process if you are asked to enter a product key, check the ‘Skip’ box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.
Then you can install the drivers and available software you need from your PC’s support page. Normally few Windows 10 updates can install nearly all drivers for you. View solution in original post. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded. Click « Update ». If you have trouble finding a phone number, then try: 1 Didn’t find what you were looking for?
Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question.
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 4. HP Recommended. Operating System: Microsoft Windows 10 bit. Hi where can i download the original HP image for my laptop to reinstall it, it’s windows crashed Solved!
Tags 2. Tags: Microsoft Windows 10 bit. Accepted Solutions. Level Message 3 of 4. Olm HP does not supply images for download.
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Solved: Download HP custom Windows 10 iso – HP Support Community – .HP Laptops With Windows 10 | Smartprix
Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. If you still want to proceed with using Windows 10 on an untested system, go to the Microsoft Windows support site in English for information and support.
If you do not know the model of your HP PC, use one of these methods and write down the information. Notebook PCs : You can find the model number on a label located on the outside of the notebook.
On some computers, the label is inside the main battery compartment, and you must remove the battery to read the label. When you have found the product identification label, find the model number shown next to Model. The model number provides the necessary series number to identify your computer. For example, if your model number is HP afus , then the series name for your computer is HP af For example, if your model number is HP 15t-afus , then the series name for your computer is HP af The Product Name is displayed in the results.
You need to know the product model and series of your device to determine if it has been tested for use with Windows In the search box that displays, type the device model number example: af and press enter to find your device. To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.
For example, the HP EliteBook G6 series platform that began shipping in May will be tested with the then-current version of Windows , as well as the previous two versions and Windows 10 volume license holders who are standardizing on the previous fall release of Windows version will be able to maintain their deployed version of Windows 10 on this new hardware. Additionally, select new notebook platform releases with a 8th generation Intel CPU ending in 5U or 5UE editions will receive support for Windows 10 May Update release version , enabling customers to manage their entire fleet of devices using a single version of Windows Complete details on the Windows 10 SAC versions tested on each device can be found in this document.
For more information, a full list of HP products and the Windows 10 versions tested is provided. Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.
The device receives the « Preinstalled » support rating. During the manufacturing life of each HP commercial notebook, desktop, and workstation, HP continues to test each newly introduced Windows 10 semi-annual channel. With certain current products and after manufacturing of a specific product has ended, HP continues to test each newly introduced Windows 10 semi-annual channel for a period of three years.
During this time, the device may receive either a support rating of « Web Support » or « Compatible Driver Support. Z branded desktops and workstations will continue to test each newly introduced semi-annual channel for a period of five years after the end of manufacturing. Select products are not eligible for three years testing following the end of manufacture. Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented.
Manual installation and testing of OS, drivers, and apps included in above full testing. Manual installation and testing of drivers directly provided by vendors included in above full testing. HP will support base hardware configurations at a minimum included in above critical issues fixing. Certified Drivers : HP will support the preinstalled apps and certified drivers.
HP will document hardware enabling issues via issue tracking system for later documentation. Upgrade : HP will perform upgrade testing. Publications : HP will post whitepapers and product advisories when appropriate. Critical Issues : HP will support base hardware configurations at a minimum, critical issues will be fixed. Stress Test : HP will perform manual stress testing. Hardware Enabling Issues : HP will document hardware enabling issues via issue tracking system for later documentation.
All products have a lifecycle; the date when a product is released to the date when it is no longer supported. A product entry displaying EOS of xxxx means the product is not supported past that Windows version number.
For more information on Windows lifecycles, go to the Windows lifecycle fact sheet in English. In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model. During this time, the device may receive a support rating of either « Web Support » or « Compatible Driver Support. Select registration option.
Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Business notebooks, desktops, and workstations You need to know the product model and series of your device to determine if it has been tested for use with Windows Windows 10 extended testing for versions , , and To better align with the Microsoft Windows as a Service WaaS month support model for Enterprise and Education editions, HP is immediately adding support for previous versions of Windows 10 from the Semi-Annual Channel SAC on select new product platforms, enabling a more seamless transition from one supported Windows 10 release version to the next.
Note: Not all configurations of hardware components are compatible with Intel 8th generation CPUs ending in 5U and Windows 10 release versions. HP support activities for HP commercial notebook, desktop, and workstations under the WaaS operating system OS update model include: When a new HP commercial notebook, desktop, or workstation is released, HP tests both the current and previous versions of the Windows 10 semi-annual channel.
Definitions of Tested, Preinstalled, and Limited Support for HP products Use this information to understand the support definitions of preinstalled, web support, compatible driver support, tested and documented, and tested – not documented. HP will fix all critical issues. HP will perform automated stress testing. HP will perform manual stress testing.
HP will fix hardware enabling issues subject to component providers. Compatible driver support definitions for HP products Support definitions for the Compatible Driver Support support rating.. Hardware Enabling Issues : HP will fix hardware enabling issues subject to component providers.
Tested but not supported definitions for HP products Support definitions for the Tested – Not Supported support rating. Windows lifecycle information All products have a lifecycle; the date when a product is released to the date when it is no longer supported. Commercial models tested with Windows 10 See the following table for commercial models tested with Windows Note: In the tables below, blank cells indicate that HP did not test the specified version of Windows on that computer model.
Compatible Driver Support. EOS version Last Preinstall Version. Web Support. EOS version 20H2. EOS version 21H1. Collaboration PC G3. Desktop Pro G6 MT. Desktop Pro A G2. Desktop Pro A G3. Desktop Pro A MT. Desktop Pro G1 MT.
Desktop Pro G2. Desktop Pro G3. Elite Dragonfly. Elite Dragonfly G2. Elite Dragonfly G3. Elite Dragonfly Max. Elite Folio Elite Slice. Elite Slice for Meeting Rooms. Elite Slice for Meeting Rooms G2. Not Supported. Elite x2 G1. Elite x2 G2. Elite x2 G3. Elite x2 G4 Tablet. Elite X2 G8. EliteBook G1. EliteBook G9. EliteBook G2. EliteBook G3.